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Overview of Self-Service User Management

The Self-Service User Management feature provides role-based access control (RBAC) for aPriori Cloud. RBAC combines sets of access permissions for applications and capabilities in aPriori Cloud that are familiar to aPriori customers as they are aligned to the work they do every day. And by leveraging self-service automation, aPriori user administrators can manage users themselves without needing to file tickets for Customer Support.

Using Self-Service User Management, user administrators can add new users, update existing users, and remove users. When adding or updating users, user administrators take advantage of the simplicity and familiarity of RBAC by providing a customer-assigned role as well as one or more optional roles that provide additional capabilities.

There are two types of Self-Service User Management available:

  • Standard – A Self-Service User Management user interface is available to all aPriori user administrators, providing an easy management experience through aPriori Cloud Home.
  • SAML-Managed – For customers who choose to be SAML-managed, aPriori user administrators can assign aPriori roles to their users through their Identity Provider (IdP). After successful authentication, the IdP sends the user’s metadata to aPriori Cloud. Through the SAML-managed option, user additions and updates occur automatically in aPriori Cloud based on the metadata provided by the customer’s IdP.

Important:

To ensure successful login of APRIORI_CONTRIBUTOR (Contributor Only Licenses) Customer Assigned Roles, submit a support ticket when activating a new user.

Note:

Enrolling in Self-Service User Management through SAML requires a one-time setup process. For details, see Self-Service User Management Using SAML Integration.

aP Academy

A self-paced learning course is available in aP Academy for Self Service User Management. Enroll using this link: aPriori Cloud Self Service: User Management. If you don't have access to aPriori Academy, you can request access using this link.