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Confirm Connectivity and Functionality

After you install an agent, it is a best practice to confirm that the Agent is connected and functioning properly. You can also confirm and test the connectivity and functionality of an agent, as required, after software updates or as a troubleshooting measure.

Useful Agent Reference Info

The following information can be used when testing, confirming connectivity, or communicating issues:

  • Logs: Agent logs are located in <installDirectory>\logs\cic-agent.log
  • Install directory: Specified as installDirectory during installation in the options.ini installation properties file
  • Configuration files: See Generated Configuration Files for specific file names
  • Default Listening port: The port is set by the server.port property in application.properties, the default is 8820