Upgrading

As part of the fully managed aPriori Cloud Solution service, aPriori Customer Support manages cloud upgrades and provides upgrade schedules and testing windows to aPriori Cloud customers.

Minor updates, which do not typically require customer testing and validation, are automatic. For major updates and for minor updates that require upgrade testing and validation, aPriori provides customers with an Upgrade sandbox for a pre-defined time period. For more information about upgrade schedules and automated tooling that facilitates upgrades, please contact your account team.

aPriori Customer Support can help you to migrate scenario data, Digital Factories, and customized configurations for On-Premise deployments of the current or any prior aPriori release to a Cloud deployment of the current aPriori release. For more migration information, or to learn about production projects and use cases that are enabled by aPriori Cloud, please contact your aPriori account team lead, your aPriori Account Manager, or aPriori Customer Support.